RETURNS:

• Returns may be accepted in-full up to 15-days after receipt of goods if the goods meet the return parameters below.

• There will be a 30% restocking fee on all returns

• Materials sold by the full carton must be returned in full cartons in original packaging. Material sold by the sheet or piece must be returned in full. All returns must be properly packed. Tiles received broken, damaged, defaced or installed will not be credited.

• Material that has been hand selected or culled through may not be returned.

• Installed material may not be returned. Installation whether full or partial constitutes acceptance.

• All returns must be authorized in advance by Luxe Mosaics, LLC. A copy of the Return Authorization must accompany the return for credit to be issued.

• Client is responsible for return freight charges.

• Material indicated as discontinued or final sale at time of purchase is not eligible for return, cancellation or exchange.